Growing talents
Our Customer Forecast Analyst (CFA) plays a crucial role in the experience of Malteurop Malting Company customer’s both internal and external. The CFA will work closely with all levels of Malteurop Malting Company organization including Account Receivable, Outside Sales, and Supply Chain department’s very closely. You will be accountable for all outstanding balances across Malteurops customer base while tracking financial activities, forecasting future orders and order values, taking ownership within the contract management of all customers while also maintaining our customer account information. Communicating all changes and trends on a daily basis while creating reporting measurements and needs will be an expectation within the CFA role as well. Frequency reporting needs to our customers, Sales team and Customer Success group is a high demand.
The CFA will work cohesively with other members of the Customer Success team providing a culture of supportive team work and open communication. Relationship building and trust while possessing a customer centric mind state for our future business needs will ensure the CFA is successful within their role. The CFA will need to be able to challenge the current processes and identify gaps for improvement areas while providing resolutions to findings.
Essential Duties and Responsibilities:
Qualifications required:
Malteurop Group is an international leader in the malt producing industry. Our success began in the 1960 with our first malting plant in France. Today, our growth has allowed us to expand into 14 countries worldwide. We are present in all of the major malt sectors, including malt for brewers and distillers, as well as malt-based ingredients for the agribusiness industry.As an integral part of the Malteurop Group, Malteurop North America, headquartered in Milwaukee, Wisconsin, has malting facilities located in Milwaukee, Great Falls, Montana, Winona, Minnesota and Winnipeg, Manitoba, Canada. Our rich history provides employees with a culture of teamwork and stability, focused on our values of trust, mutual respect, spirit of initiative and sharing of experience. We are innovative in our malt product line with the recent launch of Craft Master Malt, providing our craft brewing customers unparalleled malt quality and flavor.
Malteurop North America offers an excellent benefit package, including health, dental and vision insurance, prescription drug coverage, life insurance, education reimbursement, fitness reimbursement, pet insurance and 401(k) with company match.Malteurop North America is an Equal Opportunity Employer.
Being in charge of direct relations between two industrial operators and specializing in a single-product and largely single-clientele industry, our sales personnel need to know the product, production processes, the specificities of each customers’ particular needs and demands, etc., but also know the brewing profession and brewing technical processes.
Permanent training areas focus on two major themes:
In our malting plants, which operate continuously 365 days a year and 24 hours a day, production line workers take part in automated outsteeping (malt discharging) and product transfer operations.
The experimentation technician plays an important role in research and development. He or she is responsible for the proper conducting of the experimentation done on different varieties of barley so that the Director of Varietal Development can select the varieties that will satisfy all the players in the value chain.
In order to offer its customers new gains in added value, Malteurop now integrates intangible competencies such as risk management. Malteurop handles management of industrial risks, risks of interruption of supplies of raw materials, and financial risks related to the volatility of malting barley prices.
Working together with grain growers is a natural approach for Malteurop. Firstly because growers are at the very origin of Malteurop and because they are part of the Group’s shareholding structure via their cooperatives.
